How do you communicate with families to ensure your message is not only heard but also understood?
To succeed as a behavioral assistant, effective communication is essential. Different people have different preferred modes of communication, such as calls, text messages, emails, or face-to-face meetings. Understanding and adapting to these preferences is important.
As a behavioral assistant, it is your responsibility to determine what works best for the families you work with. This approach helps build rapport and trust, making your job easier and more effective. For instance, some families may prefer the immediacy and personal touch of phone calls, especially when discussing sensitive information. Others might find text messages or emails more convenient for non-urgent updates.
It’s also important to consider the nature of the message you’re conveying. Sensitive or complex information is often best communicated via phone or in person to reduce the risk of misinterpretation. On the other hand, routine updates or quick questions might be more efficiently handled through text or email.
When you start working with a family, take the time to learn their preferred communication methods and the best times to reach them. Ask questions and observe their responses to different modes of communication. This personalized approach not only enhances your effectiveness but also fosters a stronger, more cooperative relationship with the family.
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First and foremost I am a father, people-person and Entrepreneur!
I’m also a behavioral assistant and part owner of a private mental health practice in Somerset, New Jersey.
